MAGIQ Software Webinars

Each month, we host a focused product webinar designed to help you get the most value from our solutions. In addition, our quarterly ERP Product Update webinars keep you informed about the latest features, enhancements, and improvements across the platform.

Past webinars are available for viewing at your convenience through our Online Service Desk.
You can access our Online Service Desk via the top menu section of our website or directly via support.magiqsoftware.com.

If you don’t currently have access, please contact our support team via email at support@magiqsoftware.com

You can subscribe to receive our webinar invitations and newsletter here.

Live Demonstration of the Community Engagement App

We built our Community Engagement App the right way: in genuine partnership with councils, shaped by real staff, real residents, and real operational needs.

The result is a purpose-built app that connects councils and communities like never before – with a live council news feed, automated service requests that flow directly into MAGIQ’s ERP, targeted location-based alerts, and full white-labelling so your brand stays front and centre.

Join us to see it in action, hear what’s already working in the field, and get a first look at what’s coming next – including financial insights, online payments, rates viewing, and animal registrations.

📅 Date: Thursday 16 July 2026
🕐 Time: 11:00am AEST | 1:00pm NZST

🔗 Register to attend the webinar here.

Past Webinars – available for viewing on the Online Service Desk

Q2 ERP Product Update Webinar

Discover what’s new, what’s coming next, and how to get even more value from your enterprise software.

🌐  This recording is available via the Online Service Desk

Overview of the New Rating Year Process within the MAGIQ Cloud ERP

During the session you will be guided through the critical activities needed for a successful start to your 2026/27 Rating Year.

🌐  This recording is available via the Online Service Desk

Overview of the Lease Management module within the MAGIQ Cloud ERP

The Lease Management module seamlessly integrates with Debtors, Property, Names, and Mail Processing, bringing all your essential information together in one place. Discover how this connected approach helps you manage leases with ease while maintaining a single source of truth for your Council’s core data.

🌐  This recording is available via the Online Service Desk

Getting Ready for the Annual Dog Registration Process

This session provides a comprehensive walkthrough to help you confidently prepare for the registrations process, covering key pre‑registration tasks, important milestones, common pitfalls, and how to navigate essential checking reports.

🌐  This recording is available via the Online Service Desk.

Q1 ERP Product Update Webinar

📢 Attention ERP Customers in Australia and New Zealand!

This MAGIQ Software ERP Product Update Webinar will help you to stay ahead of the game. Discover strategic insights, recent accomplishments, and cutting-edge enhancements in our software. Don’t miss out on shaping the future of your ERP experience!

🌐  This recording is available via the Online Service Desk.

Refresher Training on the Names Module

Discover the power of Names, a core module in MAGIQ Cloud ERP.

In this practical webinar, Cam will walk through the key features of the module and share helpful tips and tricks for managing your customer data more effectively.

🌐 Watch this webinar recording via our Online Service Desk.

The Debt Management Module in the MAGIQ Cloud ERP

Watch this webinar to see how MAGIQ Debt Management makes it easy to manage and track payment arrangements.

🌐 Watch this webinar recording via our Online Service Desk.

User Administration in MAGIQ Performance

MAGIQ Performance offers a detailed user management system, featuring role-based permissions and access controls to limit administrative access.

🌐 Watch this webinar recording via our Online Service Desk.

Introduction to the Long-Term Planning Module in MAGIQ Performance

Watch an insightful webinar dedicated to the Long-Term Planning module within MAGIQ Performance.

This session is tailored specifically for our MAGIQ Performance customers in Australia, as the configuration of the solution differs somewhat from the New Zealand version.

🌐 Watch the webinar recording here via our Online Service Desk.

To gain access, simply register by contacting us at support@magiqsoftware.com.  

Building Alternate Reporting Structures in MAGIQ Performance with MAGIQ Trees.

This webinar focuses on Building Alternate Reporting Structures in MAGIQ Performance with MAGIQ Trees.

🌐 You can watch a recording of the webinar via the Online Service Desk.

To gain access, simply register by contacting us at support@magiqsoftware.com.  

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Can’t attend and want to catch up later?

No problem! Simply sign up to attend, and you will automatically receive a recording of the webinar, along with the questions asked and their answers.

Want to view all past webinars?

Our webinars are available for viewing at your convenience through our Online Service Desk. You can access our Online Service Desk via the top menu section of our website or directly via support.magiqsoftware.com.

To gain access, simply register by contacting us at support@magiqsoftware.com.