Introducing a modern, branded app built for local government – delivering news, service requests, and targeted alerts directly to residents, fully integrated with MAGIQ’s Cloud ERP.
Residents expect a modern digital experience from their council.
The MAGIQ Community Engagement App delivers exactly that – a single platform that keeps communities informed, streamlines service requests, and connects directly with your back-end systems.
MAGIQ Community Engagement provides a flexible, scalable framework that councils can tailor to their own communities – fully white-labelled with your branding throughout.
Council announcements and community news delivered directly to residents, pulling content straight from your council website for timely, reliable updates.
Residents report issues or request services directly from their phone. Requests flow automatically into MAGIQ’s ERP – no manual data entry, with real-time progress tracking.
Opt-in notifications about road closures, water issues, recycling schedules, and local events – targeted by topic and location so residents only receive what’s relevant to them.
Fully branded to your council – residents see your logo, your colours, and our name. A familiar, trusted experience that feels like your own product.
The app connects directly with MAGIQ’s Cloud ERP, automatically routing service requests intoyour council’s back-end systems. No double-handling. No manual data entry.
Staff save time, response times improve, and residents stay informed – from first request to final resolution.
Developed through genuine collaboration with councils – not just designed for local government, but built with it.
The app was shaped by an extensive testing programme with councils across New Zealand. Real staff, real community members, and real feedback, resulting in a product that reflects how local government actually works, including strong attention to accessibility for older residents and rigorous security and privacy standards.
Council staff and community members involved in testing
27001 Certified – highest standards of data security
Available across New Zealand and Australia.
The app is available now and continues to evolve with planned enhancements to further streamline the relationship between councils and their communities.
Talk to our team about what the MAGIQ Community Engagement App could look like for your council and community.