Yass Valley Council is located in south-eastern New South Wales, about 280 kilometres south-west of Sydney and 60 kilometres north-west of Canberra. Council provides services to a community of 16,564 people across the town of Yass and Villages of Binalong, Bookham, Bowning, Gundaroo, Murrumbateman, Sutton and Wee Jasper.

The Challenge

Council was relying on a series of email and paper-based processes to manage its HR information and business processes. HR information was being stored across multiple, disparate locations making it difficult for staff to easily access and collaborate on information and to complete their required tasks in a timely manner.

The Solution

Yass Valley installed the MAGIQ Documents system and has implemented a series of fully automated workflow processes to more efficiently manage HR activities such as Recruitment, Staff Induction and Staff Terminations.

The Benefit

Easy access to information from a single, secure location provides staff with complete confidence that the information they are accessing is accurate and up to date and reduces risk associated with misplaced or out of date documents. HR activities are efficiently completed within the required timeframes, with full visibility of the status of tasks to ensure full compliance with Council’s business process requirements.

Grant Cooke, Organisation Development Manager:

MAGIQ Documents is helping us to reduce email volume and get documents out of people’s in-trays and into the system, which means we have far greater visibility around our HR processes.

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