EOFY Rollover Terms and Conditions
By using MAGIQ Software’s online booking system for your EOFY rollover you are agreeing to the following Terms and Conditions.
In Scope
The following services will be completed by our team of experienced Consultants as part of your MAGIQ Performance End of Financial Year (EOFY) Rollover.
These services are designed to provide an efficient rollover process and to ensure the software accurately reflects the corresponding new financial year.
Our consultants will follow a proven end-of-year rollover process.
This process will include the following tasks:
- Scheduling the rollover system as per the online booking system
- Completion of the tasks as per your 2025 rollover plan
- Completion of the rollover offsite with all work by MAGIQ staff conducted either via remote access or Teams.
Out of Scope
The resolution of any issues identified within the configuration at the time of the rollover process impacts the ability to successfully complete the EOFY rollover process. These will be reported to your Account Manager and will be reviewed accordingly to determine the best course of action.
Project Pre-requisites
- Online Booking system has been completed via your Account Manager
- Docusign Quote has been approved and signed.
- Customer to confirm availability and ensure appropriate access to the MAGIQ Performance environment(s) prior to the scheduled day.
- If the Rollover is to be performed in the Test Environment, MAGIQ recommends the Customer copy the Production database over to the Test database prior to commencing the rollover.
- MAGIQ recommends that the Customer perform a database backup before commencing the Rollover.
- On the day of the Rollover, the Customer is responsible for locking out all users from the system until MAGIQ has advised of their sign-off.