MAGIQ Software is operating on a business as usual basis with the exception of face to face customer activity which will continue to be delivered via our digital platform, Zoom.
We will promptly advise our Customers should we need to enact our business continuity plan based on Government instruction or should a staff member be diagnosed or be in direct proximity to someone who has been diagnosed with COVID-19.
To allow us to remain highly connected to our Customers, MAGIQ Software Consulting Services and HelpDesk staff have the ability to work remotely and connect digitally.
As well as having the ability to work remotely, staff are trained across our entire product suite, providing an extra layer of support in the event of illness. Furthermore, we can move support between our Australian and New Zealand offices if required.
Whilst we cannot accurately predict the impact that COVID-19 will have on our employees we are confident that we have the people, technology and processes in place to continue to provide a high level of service and support.
Please contact your account manager or email info@magiqsoftware.com for more information.