The Lost Dogs’ Home in Melbourne is one of Australia’s largest Not for Profit Animal Welfare organisations, caring for more than 22,000 cats and dogs each year.  The Home has chosen the MAGIQ Performance strategic financial management solution to meet its requirements for a highly transparent and efficient financial reporting framework.

Since 1910 The Lost Dogs’ Home has been a pioneer for fair animal laws working to reduce the number of lost, abandoned and stray cats and dogs. The Home relies on public support to provide Australia-wide animal welfare services and programs including The Lost Cats’ Home; Animal Shelter operations; Adoptions and responsible pet ownership education.

As a charitable organisation The Lost Dogs’ Home receives a range of funding, including donations and bequests from members of the public, tax concessions, grants and government support. Good governance, accountability and transparency are vital to The Home’s ability to maintain, protect and enhance public trust and confidence.

MAGIQ Performance is a suite of highly sophisticated and easy to use reporting and analytics, budgeting and strategic planning software.  MAGIQ Performance connects to The Home’s Attache finance systems, to provide management with improved access to accurate and relevant financial information.

The decision to implement MAGIQ Performance was driven by a frustration with the lack of adequate reporting capability within the core finance system, which over time had led to a reliance on multiple, manual spreadsheet based systems.

“MAGIQ Performance has allowed the organisation as a whole to have far greater transparency and understanding of our financial information,” said Jerome Lucassen, Finance Manager The Lost Dogs’ Home.

“With MAGIQ, we’re seeing improvements in everything we do. We’re saving time, our data is accurate, and our reporting capabilities are dramatically improved.”


The Lost Dogs’ Home has undertaken a transformation of its reporting processes using the MAGIQ Performance product suite to deliver an accessible and highly transparent financial reporting framework.

Jerome commented that the Finance team is now relying on the core finance system purely as a transactional system.  All reporting processes including Management and Board Reports; and Annual Statutory Audit reporting requirements are now delivered using MAGIQ Performance.

“MAGIQ Performance is unbelievably flexible and robust, yet it’s also very intuitive and easy to use,” said Jerome. “A number of our managers are now creating and running their own professional looking reports, which was impossible within the finance system environment.”

Jerome sees great potential to improve transparency of business information using the highly visual MAGIQ Dashboards.

“My goal is to build dashboards that will provide each manager with a snapshot of the data specifically relevant to their business area,” he said.

“For example, our Shelters should be able to see at a glance how they are tracking against budget for food; and our Veterinary Clinic should be able to see how they are tracking against medical supplies.”

“It’s about making the data more accessible, open and transparent. MAGIQ empowers the Finance team to do our jobs more efficiently and accurately, so we can focus our time on analysis and business decision support, instead of spending our time simply gathering and compiling data.”

“MAGIQ Performance has really exceeded our expectations with its flexibility and capabilities. We’re constantly surprised by what we can achieve with the software and how powerful it is.”