SUPPORT
Support icon

We’re only a phone call away!

When you need help our expert MAGIQIANS are ready to listen; answer your questions and quickly resolve any issues.
Personalised Approach icon

Personalised Approach

Expert help as and when you need it.

Our team of experts are here to help and support
you in the way that works best for you. We’ll call you by phone or by video – or if you prefer a self-service approach you can log your questions via our Customer Portal. Either way we will be in touch quickly so that you can get on with your
business day.

Tailored Support icon

Tailored Support

Choose the right level and type of support for your organisation.

Our experience tells us that every organisation has different product support requirements. We’re happy to tailor a support package to best meet the product usage and skill levels within your organisation.

Online Collaboration icon

Online Collaboration

Engage online with other customers and product experts.

Join the MAGIQ Community Portal to collaborate
and connect with our product experts and other customers. Find self-service options to log issues; access information on new product features; see what other customers are achieving and keep up to date with industry news and events.

“Being a remote Council, customer support is very important to us. It’s great to know the MAGIQ Software team is only a phone call away.”
Records Officer, Longreach Regional Council